Refund policy
Returns and Exchanges
New merchandise, that has not been washed, worn, altered, or soiled and is still suitable for resale, may be returned within 30 days of purchase. Pending inspection, an exchange, refund or credit in the original form of payment, excluding shipping, will be issued. After 30 days products will not be accepted for return or exchange. All merchandise sold as sets must be returned as sets. No returns are allowed on custom or clearance items. All Returns and exchanges may include an exchange fee or restocking fee.
If you have received merchandise that is incorrect or defective please contact the Century Customer Service Team upon receipt at (800) 626-2787.
To return or exchange a product:
- Wrap merchandise securely.
- Include a copy of your proof of purchase.
- Ship your package with a carrier that can provide tracking and insurance. (Century is not responsible for packages lost in transit)
- Ship your package prepaid to the following address:
Hellman Worldwide Logistics Inc
1375 Cardiff Blvd Unit #1
Mississauga, ON L5S 1R1